Zify Support Center

Overview 7

• What is Zify ?
• What is carpool ?
• Who is Rider ?
• Who is Car Owner ?
• How Carpooling Works ?

View all 7

Registration Process 13

• How do I Sign up ?
• What is Promo Code ?
• Why my mobile number ?
• Help me choose a password.
• How my mobile number is verified ?

View all 13

Take a Ride 13

• How do I search for Ride ?
• How do I request CarOwner for a Ride ?
• How do I know if the car owner is verified or not ?
• How will I know what is the distance that I need to walk to my pickup/ drop point ?
• When and How can I contact Car Owner ?

View all 13

Offer a Ride 17

• What does “Offer a Drive” mean ?
• Where do I offer a Drive ?
• How do I change the route of the drive that I am creating ?
• I don’t see the route that I want to take, What do I do ? (T)
• How do I adjust the number of seats that I am offering ?

View all 17

Profile 16

• What is Profile completion percentage ?
• How can we add Travel Preferences ?
• I want to change my profile picture, how do I do that ?
• Can I change my email address and mobile number ?
• Can I edit my profile name ?

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Wallet 11

• How can I recharge my wallet ?
• How can I withdraw my money from wallet ?
• Where can I add my Bank details ?
• How much time does it take for the money to be deposited in my bank account ?
• What is the minimum and maximum amount that I can withdraw ?

View all 11

Offers & Rewards 5

• What is Loyalty and Reward Program
• How Loyalty and Reward Program works ?
• What is Zify Coin?
• When can I redeem the Zify coins?
• How can I redeem the Zify coins?

Support 2

• How can I contact customer care?
• How can I report abuse against Car owner/Co-rider?