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Knowledge base
General
Getting Started
2
Test
Test
FAQs
Overview
7
What is Zify ?
What is carpool ?
Who is Rider ?
Who is Car Owner ?
How Carpooling Works ?
View all 7
Registration Process
13
How do I Sign up ?
What is Promo Code ?
Why my mobile number ?
Help me choose a password.
How my mobile number is verified ?
View all 13
Take a Ride
13
How do I search for Ride ?
How do I request CarOwner for a Ride ?
How do I know if the car owner is verified or not ?
How will I know what is the distance that I need to walk to my pickup/ drop point ?
When and How can I contact Car Owner ?
View all 13
Offer a Ride
17
What does “Offer a Drive” mean ?
Where do I offer a Drive ?
How do I change the route of the drive that I am creating ?
I don’t see the route that I want to take, What do I do ? (T)
How do I adjust the number of seats that I am offering ?
View all 17
Profile
16
What is Profile completion percentage ?
How can we add Travel Preferences ?
I want to change my profile picture, how do I do that ?
Can I change my email address and mobile number ?
Can I edit my profile name ?
View all 16
Wallet
11
How can I recharge my wallet ?
How can I withdraw my money from wallet ?
Where can I add my Bank details ?
How much time does it take for the money to be deposited in my bank account ?
What is the minimum and maximum amount that I can withdraw ?
View all 11
Offers & Rewards
5
What is Loyalty and Reward Program
How Loyalty and Reward Program works ?
What is Zify Coin?
When can I redeem the Zify coins?
How can I redeem the Zify coins?
Support
2
How can I contact customer care?
How can I report abuse against Car owner/Co-rider?
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